Prime-NContinuous Thread · Lasting Value

Privacy policy

Effective date: 2026-10-28 · Last updated: 2026-10-28

In short: we hold your account details, the work you and your AI assistant save, and records of each request. We use them to run PrimeN, keep your work’s history and secure your account. We do not sell your data, use it for advertising, or train AI models on your content.

This notice explains how HORIZON PURPOSE SDN. BHD. (Registration No. 202401052971 (1598814-H)) (“we”, “us”) processes personal data in the PrimeN service, as required by section 7 of Malaysia’s Personal Data Protection Act 2010 (“PDPA”). It is available in English, Bahasa Malaysia and Chinese; if the versions differ, the English version prevails.

1. Who is responsible

We are the data controller for your account data. When an organisation puts content into its own workspace, that organisation decides why the content is processed, and we process it on the organisation’s behalf.

2. Personal data we process

3. Where it comes from

From you; from an AI assistant you connect, acting on your behalf; from Google and our sign-in provider when you sign in; and from members of a workspace you share.

4. Why we process it

To provide the service (store your work, keep its history and let you resume it); to verify who you are and control access; to protect the service against misuse; to give support; and to meet legal obligations. We do not sell your data and do not use your content to train AI models.

5. What you must provide

Account data is required: without it you cannot sign in. Everything you save is voluntary.

6. Who we share it with

Our cloud host (Amazon Web Services); our sign-in providers (Auth0 by Okta, and Google); if an optional AI processing feature is switched on for your workspace, the model gateway we operate and the model provider behind it; members of your workspace; our professional advisers; authorities where the law requires it; and a successor business in a merger or acquisition.

7. AI assistants and models

The AI assistant you connect (for example Claude or ChatGPT) runs on your side under its own provider’s terms; PrimeN does not choose or see that model. PrimeN sends your content to a model provider only if an optional server-side feature, such as automatic extraction of candidate facts from saved material, is switched on for your workspace, and then only the content needed for that request.

8. Transfers outside Malaysia

Your data is stored in the United States (AWS US East, N. Virginia). We transfer personal data outside Malaysia in line with section 129 of the PDPA, relying on our providers’ contractual commitments to protect it to an equivalent standard.

9. How long we keep it

Version history is kept by design: a deleted item is marked deleted and hidden rather than overwritten. We keep account data while your account is active. After an account is closed we delete or de-identify its data within 90 days, except what we must keep for audit or legal reasons; we will tell you what was kept and why.

10. Security and data breaches

Data is encrypted in transit with TLS, and access is limited to authorised accounts. No system is completely secure, so keep your Google account and any connected AI assistant protected. If a personal data breach occurs, we will notify the Personal Data Protection Commissioner and the people affected as the PDPA requires.

11. Your rights

You may ask to access or correct your personal data; withdraw your consent; ask us to stop processing that is likely to cause you damage or distress; and ask for your data to be sent to another controller (data portability), where technically feasible. We do not use your data for direct marketing. We reply within 21 days and charge no fee. Withdrawing consent for account data means you can no longer use the service. You may also complain to the Department of Personal Data Protection (Jabatan Perlindungan Data Peribadi).

If you are in the European Economic Area, the United Kingdom, California or another place with its own data protection law, you also have the rights that law gives you, such as objecting to or restricting processing. Where such a law asks for a legal basis, ours are: performing our contract with you, our legitimate interest in securing and improving the service, your consent for optional features, and legal obligations.

12. Cookies and browser storage

The PrimeN app uses one session cookie that keeps you signed in, and saves preferences such as language and theme in your browser’s storage. We use no analytics or advertising cookies. This public website sets no cookies.

13. Children

PrimeN is a work tool and is not intended for anyone under 18.

14. Changes to this notice

We will post any change here with a new date, and tell account holders by email before a material change takes effect.

15. Contact us

For privacy questions, data requests or complaints, contact our data protection officer at celine.wong@itechchoice.com. HORIZON PURPOSE SDN. BHD., Suite 13A-2, Level 13A, Menara TCM, 215, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia.