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Terms of service

Effective date: 2026-10-28 · Last updated: 2026-10-28

These terms are an agreement between you and HORIZON PURPOSE SDN. BHD. (Registration No. 202401052971 (1598814-H)) (“we”, “us”), a company incorporated in Malaysia, for the use of PrimeN. By signing in or using PrimeN you accept them. If you use PrimeN for an organisation, you confirm you may accept these terms on its behalf. Our privacy policy explains how we handle personal data. These terms are also available in Bahasa Malaysia and Chinese.

1. The service

PrimeN keeps work, decisions and their history in one place that you and the AI assistants you connect can read and continue. Some features are marked preview and may change or be withdrawn. We work to keep PrimeN available and will give notice of planned downtime where we can, but we do not promise uninterrupted or error-free service.

2. Business use

PrimeN is supplied for business and professional use. To the extent the law allows, the Consumer Protection Act 1999 does not apply to your use of PrimeN, because you acquire it for the purposes of a business.

3. Your account

You sign in with a Google account. Keep access to it secure and tell us promptly at celine.wong@itechchoice.com if you suspect misuse. You are responsible for activity under your account, including actions an AI assistant takes when you connect it to PrimeN.

4. Your content

You own the content you save. You give us a worldwide, non-exclusive, royalty-free right to host, copy, process and display it only as needed to run the service for you and the people you share it with. You confirm you have the rights to the content you save and, where it contains other people’s personal data, a lawful basis under the Personal Data Protection Act 2010 to process it.

5. AI output

Content written by an AI is stored as a proposal and may be wrong or incomplete. You are responsible for reviewing what you accept and for how you use it.

6. Third-party services

AI assistants, Google sign-in and other services you connect are provided by third parties under their own terms. We are not responsible for them.

7. Acceptable use

Do not use PrimeN to break the law; to store content you have no right to store or content that is unlawful, infringing or malicious; to attack, overload or probe the service, or upload malicious code; to reverse-engineer, decompile or extract its source code, except where the law permits; to scrape or harvest data from it without permission; to get around access controls or reach other people’s data; or to resell the service without our written agreement. We may remove content or suspend access that breaks this section.

8. Fees and taxes

Any fees, billing terms and plan limits are those shown in your order or plan at the time you subscribe. Fees exclude Sales and Service Tax (SST) and other applicable taxes unless stated otherwise.

9. Our rights

We or our licensors own PrimeN, including its software, design, text, graphics and logos, but not your content. We give you a limited, non-exclusive, non-transferable and revocable licence to use the service under these terms; you get no other rights in it. If you send us feedback, we may use it without obligation to you.

10. Disclaimer

To the extent the law allows, PrimeN is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

11. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, data or goodwill. Our total liability for all claims relating to PrimeN is limited to the greater of the fees you paid us in the 12 months before the claim and RM 500. Nothing in these terms limits liability that cannot be limited by law.

12. Indemnity

You will compensate us for losses and reasonable costs arising from your content or from your breach of these terms, including claims by third parties.

13. Suspension and termination

You may stop using PrimeN at any time. We may suspend or end your access if you breach these terms, if the law requires it, or if we stop offering the service; where we can, we will give notice and let you export your data first. After your account ends we will delete or de-identify your data as set out in the privacy policy. Sections 4, 9 to 12 and 16 continue after termination.

14. Changes to these terms

We may update these terms. We will post the new version here with a new date and, for a material change, tell account holders by email at least 30 days before it takes effect. Continuing to use PrimeN after that date means you accept the change.

15. Events outside our control

We are not liable for delay or failure caused by events beyond our reasonable control, such as outages of our hosting or network providers, natural disasters, or government action.

16. Governing law and disputes

These terms are governed by the laws of Malaysia, excluding its conflict-of-laws rules. We will first try to resolve any dispute through good-faith discussion for 30 days. If that fails, the courts of Kuala Lumpur, Malaysia, have exclusive jurisdiction, unless applicable law requires otherwise.

17. General

These terms are made electronically and are valid under the Electronic Commerce Act 2006. They are the whole agreement between us about PrimeN. If any part is unenforceable, the rest still applies. You may not transfer these terms without our consent; we may transfer them to a successor business. We send notices to the email address on your account. If a translation differs, the English version prevails.

18. Contact

HORIZON PURPOSE SDN. BHD., Suite 13A-2, Level 13A, Menara TCM, 215, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia · celine.wong@itechchoice.com